Don’t generalize. If you are upset about something, be specific when you discuss it. Don’t use words like always and never unless they apply to the situation. For example, saying “I’m upset because you didn’t take the garbage out last night” is very different from saying, “You never take out the garbage.” Do not speak in absolutes. Be as specific as you can so your listener does not get defensive and can understand what you are talking about.
- pg. 127, When Someone You Love Is Depressed – Laura Rosen & Xavier Amador, ISBN 978-0-684-83407-8